Sorrento Water System

Today's Turbidity Index: Good
Service Area Map: Sorrento
System Updates:
Treatment: Ultra Violet Disinfection and Chlorination (Hypo Injection)
Water Source: Shuswap Lake

The Sorrento Water System is located on the Trans-Canada Highway approximately 25 kilometres west of Salmon Arm and 75 kilometres east of Kamloops, in Electoral Area C (South Shuswap).

The water system draws water from Shuswap Lake and treats it using ultraviolet disinfection and chlorination. The system also has emergency backup power and SCADA (Supervisory Control and Data Acquisition) which provides full remote monitoring capabilities.​

Expansion Opportunities

A public meeting was held May 7, 2019 to examine the possible addition of Mackenzie, Ewart and Kyte Roads to the Sorrento Water System. 

The project involves looking at options and getting all engineering work completed to be ready for a future grant application.

A powerpoint presentation was presented at the meeting to outline the project and provide more information.

View Powerpoint Presentation

Costs of Connection For Properties Outside Water Service Area

Reserve Contribution: 10 times the current year Parcel Tax rate. (For example, if the annual parcel tax rate = $532, it would equate to a $5,320 contribution to connect.)

A Public Assent process must also take place prior to a property connecting to the Sorrento Water System in order to include that property into the Water Service Area.

Connection Fee: $2,000 per property

Costs of Connection For Properties Within Existing Water Service Area

Please note this represents a standard installation that does not require any added engineering or infrastructure costs. 

Connection Fee: $2,000 per property

Annual Water System Fees

The annual parcel tax and user fee amounts are set by the Waterworks Rates and Regulations Bylaw No. 5780. Rates for your water system can be viewed by clicking on the button below.

View Waterworks Rates and Regulations Bylaw No. 5805
Water System Application for Services and Agreement Form Download
Electronic Billing Request Form - Utility Billing Download
Spring 2016 Download
Spring 2017 Download
Spring 2019 Download

Report Water Issues

For non-emergency water related issues or connection questions, or for emergencies, occurring between 9 AM and 4 PM Monday to Friday, call:

Operations Management
T: 250.833.5950
TF: 1.888.248.2773

In the event of a water emergency after office hours call:
TF: 1.877.996.3344