Financial Services

Special Notice - COVID-19 response

The CSRD administrative office is open to the public for regular business hours from 9 AM to 4 PM (excluding holidays).

Appointments are strongly encouraged to avoid congestion and adhere to physical distancing regulations. While some CSRD staff remain working remotely, they are available by phone and email. It is recommended that the public continue to use these methods of contacting staff as much as possible to help reduce potential exposure to the COVID-19 virus.

If you have concerns or questions, the best way to reach us is by email at or by phone at 250.832.8194 or toll free at 1.888.248.2773.

Residents or commercial clients are encouraged to make payments with our online options.

These include:

  • Using online banking through your financial institution with the CSRD as the payee;
  • Making credit card payments through the PayTM App. Details on how to use PayTM are available on our website here.

In addition, our clients can also contact the CSRD for information on how to pay invoices by direct deposit. Email to request our direct deposit information.

We appreciate your patience as we work to protect the health of both our staff and the public during this challenging time.

Program Information

The Finance Department is involved in almost every aspect of the Regional District's activities. In addition to sending out invoices and collecting fees for use of CSRD services (such as refuse disposal fees and water utility bills), financial services staff provide financial expertise, information, guidance and advice on day-to-day operational matters.

The Financial Services Department coordinates the preparation of the annual Regional District Five-Year Financial Plans and the audited annual Financial Statements. It also develops and implements financial controls that safeguard Regional District assets and prevent fraud and error.

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