Public Hearings

Looking for details on a specific public hearing?

To find information about the specific public hearing you are interested in, more details are available through our Events Calendar under the date of the meeting or hearing. 

Public Hearings for Development Applications

The CSRD is committed to ensuring the public has access to information and the ability to make their views known to their local government. As such, there are a number of different options for members of the public to make representations about a proposed bylaw.

For more detail on the CSRD's COVID-19 Public Hearing Procedures, click on the document below:

View Public Hearing Procedures

1. In-person attendance 

When public attendance is permitted, citizens can attend a public hearing providing all the capacity requirements can be met. This means attendance will be limited. The number of people permitted at a particular venue will vary with the size and layout of the room.

Protocols for attendance at a public hearing will be provided on signage at the facility entrance and on the CSRD website. All public hearing attendees, including CSRD staff, elected officials and members of the public, must agree and adhere to the following protocols to attend a public hearing.

By attending this public hearing of the CSRD, you confirm:

  1. You have not travelled outside of Canada in the past 14 days
  2. You have not been in close contact with a known or probable case of COVID-19
  3. You have no symptoms of COVID, including:
    1. Fever
    2. Runny nose
    3. Cough
    4. Sore Throat
    5. Shortness of breath or difficulty breathing
    6. Loss of taste or smell
  4. Attendees must not rearrange seating within the room.  All attendees must practice social distancing during the hearing.
  5. Space is limited therefore, attendance is on a first come/first serve basis and seats may not be reserved for late attendees.
  6. Attendees beyond the room capacity must talk to CSRD staff about other options that may be available to participate in the hearing, e.g. phone, computer.
  7. All attendees must use hand sanitizer prior to entry into the venue.
  8. Any member of the public exhibiting symptoms of COVID-19 will be asked to leave.
  9. Names and contact information for attendees will be collected for the public hearing record, and for the purpose of COVID-19 contact tracing and notification.
  10. Failure to adhere to these rules will result in prohibited attendance at the in-person public hearing.


2. Written submission

Written comments can always be provided in advance of the public hearing. Written submissions must be received prior to the close of a public hearing.

Submissions can be received via:

  • Email:
  • In person to the CSRD office located at 555 Harbourfront Drive NE between the hours of 9 AM - 4 PM Monday to Friday
  • Mailed to:

Columbia Shuswap Regional District
555 Harbourfront Drive NE
PO Box 978
Salmon Arm, BC, V1E 4P1


3. Electronic participation

Participation in a public hearing may be undertaken electronically for individuals unable or unwilling attend the hearing venue in-person. Electronic public hearings will provide the same opportunity for interested parties to have their opinions heard. 

  1. The Chairperson will preside over the in-person public hearing and moderate the inclusion of electronic participants into the public hearing process.  
  2. CSRD staff will monitor electronic and phone communication to create a speakers list to enable participation in the hearing for those that wish to comment.
    1. The meeting Chair will provide alternating opportunities between in-person, electronic and phone attendees for those wishing to speak; and,
    2. Participants will be restricted to provide comment to the hearing by audio only.
  3. The CSRD will be using Zoom, a web-based meeting platform, for electronic public hearings and the public can attend by phone or computer to listen, observe or participate in the public hearing. 
  4. Information about the proposed bylaws are provided on the Events tab of the CSRD website on the date of the scheduled hearing. Click on the "Information Packages" buttons under each proposed bylaw for detailed information that includes all documents that would typically be presented in a binder at an in-person public hearing, including public submissions and copies of the bylaws.
  5. If there are technical issues not allowing a participant to comment electronically at the hearing, participants will be given the opportunity to phone in to the hearing or provide a written submission prior to the close of the public hearing. Such technical issues do not invalidate the public hearing. 

If you are having technical difficulties, please contact Brad Payne, Manager, IT/GIS Services, at 250.833.5909 or by email at

How to use Zoom to participate in a public hearing
If you are using a computer

Zoom has directions for users to get started whether you are using Windows or a Mac computer. Click the button below for detailed instructions.

Getting started with Zoom

There are two ways to join a CSRD Zoom public hearing:

  • Via a link - If you have been sent the link to the meeting via email, click on the link. (This will start a new tab in your web browser.) You will be prompted to enter for the meeting password. Enter the password in the space provided. The password will be found on the public hearing information page located under the Events tab of the CSRD website for the date of the hearing. The password will be listed below the link. 
  • Via a meeting ID and password - If you have the meeting ID and password, enter it in the spaces provided and then click "Join." The meeting ID and password will be found on the public hearing information page located under the Events tab of the CSRD website for the date of the hearing. The password will be listed below the Meeting ID.

Zoom controls for participants

If you would like to say something during the hearing, please use the Raise Hand feature.

This can be found by moving your computer mouse to the bottom of your screen. The Raise Hand feature will be one of the options to pop up. You can use this feature to alert the moderator that you would like to speak during the hearing. By doing this, the moderator will be alerted that you wish to speak and will unmute your microphone when it is your turn.

Here is a video from Zoom that goes over how to join a meeting.


If you are using the phone

You can join a Zoom meeting via teleconferencing/audio conferencing (using a traditional phone). This is useful when:

  • you do not have a microphone or speaker on your PC/Mac,
  • you do not have a smartphone (iOS or Android) while on the road, or
  • you cannot connect to a network for video and VoIP (computer audio).

Joining a meeting by phone only

Step 1 - Dial an in-country number. If you dial a toll number, your carrier rates will apply. You can find the numbers to call in on the webpage for the public hearing, which is located on the Events tab of the CSRD website under the date of the public hearing.

A password is required. The password is the same whether you use a computer or a telephone to access the meeting. You can find this password on the public hearing webpage below the meeting ID. Remember, the public hearing page is located on the Events tab of the CSRD website under the date of the public hearing.

Step 2 - You will be prompted to enter the meeting ID - the nine (9), ten (10), or eleven (11) digit ID provided to you, followed by #. You will find the meeting ID on the same public hearing webpage as listed above.

Step 3 - If the meeting has not already started and you join before host is enabled, you will be prompted to press # to wait if you are participant. If you are asked to provide a participant ID for the meeting, simply press #.


Phone controls for participants

If you would like to say something during the hearing, the following command can be entered using your phone's dial pad while in a Zoom meeting:

Press *9 - This is the Raise Hand feature - You can use this feature to alert the moderator that you would like to speak during the hearing.


Zoom has instructions for people who want to use the telephone feature. This will provide step-by-step direction for using your phone to access a public hearing.

View Guide