Special Notice - COVID-19 response

The CSRD administrative office is open to the public for regular business hours from 9 AM to 4 PM (excluding holidays).

Appointments are strongly encouraged to avoid congestion and adhere to physical distancing regulations. While some CSRD staff remain working remotely, they are available by phone and email. It is recommended that the public continue to use these methods of contacting staff as much as possible to help reduce potential exposure to the COVID-19 virus.

If you have concerns or questions, the best way to reach us is by email at or by phone at 250.832.8194 or toll free at 1.888.248.2773.

Residents or commercial clients are encouraged to make payments with our online options.

These include:

  • Using online banking through your financial institution with the CSRD as the payee;
  • Making credit card payments through the PayTM App. Details on how to use PayTM are available on our website here.

In addition, our clients can also contact the CSRD for information on how to pay invoices by direct deposit. Email to request our direct deposit information.

We appreciate your patience as we work to protect the health of both our staff and the public during this challenging time.


What We Do 

The financial affairs of the CSRD are handled by the Finance Department, which is under the direction of the Manager, Financial Services, who exercises statutory responsibilities as Chief Financial Officer to the Board of Directors. In this role, the Finance Department provides financial reporting and controls, upholds the fiduciary responsibility to manage the assets of the Regional District and provides guidance for the overall financial stability of the Regional District. The Finance Department is in charge of budgeting, accounts payable, payroll, accounts receivable and financial reporting, contracts and financial statements, development and maintenance of financial systems, investing and safeguarding financial assets, and insurance and risk management.

The operating budget of the CSRD is funded by four main sources: taxation; user fees / sale of services; government grants; and reserve or surplus funds.

Taxation for Regional District residents is slightly different than for municipalities. In accordance with the Local Government Act, the law that governs the activities of local governments, Regional Districts do not have the authority to collect taxes directly from residents or businesses. Instead, taxes for Regional District purposes are collected by the Province and by the member municipalities. For more information regarding Property Taxes, go to the Ministry of Finance website

In addition to taxation, utility service area billings are used to fund water consumption and operation.

Tax revenues are used to fund a wide range of regional services of benefit to everyone within the boundaries of the region, such as recycling, 911 telephone service, and general government. Tax revenues are also used to provide local services such as fire protection, emergency preparedness, streetlights, regional airports, planning, parks and recreation to residents and businesses within the electoral areas of the Regional District. The Regional District also coordinates funding for the Regional Hospital District to fund capital projects. The Five-Year Financial Plans are adopted by the Board by March 31 of each year.

View Financial Services Program Information


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