How do I get my water connection turned off?

Turning off your water system can have the potential to cause damage if done incorrectly. We recommend residents contact the CSRD Operations Department at 250-833-5950 or email the Operations department for information.

If there is an after-hours water emergency that requires a water shut off, please contact the After-Hours Emergencies line at: 877-996-3344 or 250-832-2424.

There can be a cost to the consumer for water service shut off or to reconnect.

Show All Answers

1. Can I tell if my drinking water is safe to drink just by looking at it, tasting it, or smelling it?
2. If my immune system is compromised, what should I drink?
3. How can I conserve water?
4. Do the water meters transmit at all times?
5. Do the water meters transmit to other meters in the neighbourhood?
6. How are the water meters read?
7. How do I get my water connection turned off?
8. How do I pay my water bill?
9. People swim and boat in our water source. Should I be concerned?
10. What is Supervisory Control and Data Acquisition (SCADA)?
11. What is the definition of safe water? Why is it called potable water?
12. What style of water meters are used?
13. When I'm working in the yard, I'm tempted to drink from the garden hose. Is this safe?